Question

1. Question : (TCO 4) Newcomers can pose a threat to a team because:

they have a fresh and relatively objective view of the team which causes them to ask questions that can be unsettling

they experience more conflict and less group identification

they are less confident about their performance

they are more likely to be accepted by old-timers

Question 2. Question : (TCO 5) The three types of tasks a team performs are:

tactical, problem solving, and diversity

tactical, problem solving, and creative

authoritative, problem solving, and creative

prescriptive, goal-oriented, and high performance.

Question 3. Question : (TCO 5) ____ is the classic assembly line or division of labor

Pooled interdependence

Sequential interdependence

Egalitarian values

Meritocratic values

Question 4. Question : (TCO 5) Which of the following statements is true?

Backing-up behavior does not lead to free riding.

Pooled interdependence occurs when group members work independently and never combine their work.

Groups whose members hold meritocratic values develop low-interdependence task approaches.

Some types of task interdependence do not affect the way teams get their work done.

Question 5. Question : (TCO 5) The three types of conflict include:

disagreement conflict, task strategy conflict, delegation of duties conflict

team conflict, A-type conflict, emotional conflict

relationship conflict, task conflict, and process conflict

anger conflict, personal friction conflict, ego conflict

Question 6. Question : (TCO 5) Interventions that team leaders and managers can use to improve the quality of conflict resolution process include:

power based responses and collaborative coaching

conflict process coaching and changing the individual

task process coaching and team redesign

both B and C

Question 7. Question : (TCO 5) A _________focuses on applying some standard of fairness, precedent, contract, or law.

power-based argument

interest-based approach

rights-based argument

accommodation

Question 8. Question : (TCO 6) The most common decision rule is:

a moral judgment

groupthink

majority rule

best member rule

Question 9. Question : (TCO 6) Three key symptoms of groupthink are:

pressures toward uniformity

overestimation of the group and close-mindedness

a and b.

selection bias

Question 10. Question : (TCO 6) The bystander effect:

is a policy of risk management.

causes an unpleasant emotional state.

affects a person’s ability to behave in an ambiguous situation.

affects a person’s ability to get several perspectives on a problem.