FAQ

If you're encountering issues, need assistance, or have suggestions, please don't hesitate to Contact us here

General Questions

  • School Solver connects students, professionals, and managers needing assistance with their work to tutors and virtual assistants who can provide detailed, step-by-step solutions. Post your question, set your budget, and choose from the answers that tutors provide
  • For people who need help, you can set the price you're willing to pay when you post a question. If you're not receiving responses, consider increasing your offer to attract more tutors for a challenging question or project
  • There are no fees for depositing or withdrawing money, or for asking or answering questions. However, a 20% commission is taken from the price of each purchased answer and a minimum 2% fee applies to withdrawals
  • We prioritize your privacy and security. Your information is confidential and not shared with third parties. You can make your question private, preventing search engines and unauthorized users from viewing it. Questions and their associated answers can also be deleted at any time for additional privacy
  • We offer a 100% full refund within 30 days if your not satsified with the quality of work you have received. To ask for a refund simply click the 'Not Satisfied' button below any purchased answer.
  • We do not support cheating or plagiarism. School Solver is a tutoring platform intended to help users understand their assignments through detailed explanations, not to facilitate cheating. We enforce strict policies against plagiarism and superficial answers. Posting solutions that are plagiarized, without context, help, or just straight answers will not be tolerated and result in your account being removed from the site. Answer straight homework questions, assignments or projects will result in a termination of your account.
  • If you have any issues your first step should always be to contact us! We'll be able to process any refunds and resolve issues faster than your bank, paypal, or credit card provider! If we can't resolve your issue on a timely basis then we can go ahead and contact the appropriate provider

Asking Questions

Buying Answers

  • Navigate to your question and scroll down to view the available answers below it
  • The simplest way is to just look at the profile of the answer author. Make sure they have a good rating and check their recent feedback to make sure no one has left any bad feedback. Some answers can also be previewed
  • If an answer is incomplete or incorrect, report it within 36 hours of purchase by navigating to your answer and click 'Not Satisfied'.You simply let us know what's wrong and we'll look into it! If we can't resolve the problem we guarantee a full refund!
  • Feedback scores range from 1 to 5 stars, based on user ratings of answers. More expensive answers carry more weight in the scoring
  • Contact us or the answer author to address your concerns. School Solver is only a platform for students and tutors and does not provide answers itself but only guarantees that your question will receive an accurate answer. For example, if you purchase an answer that actually contains no relevant information, is incomplete, or fails to provide an actual answer, the answer author will be notified and have a chance to fix their mistake within a reasonable amount of time. If they fail to do so, a full payment will be refunded to your account guaranteed!

Answering Questions

  • Engage with the questioner before answering their question. Verify their continued interest and clarify any details to increase the likelihood of your answer being purchased
  • We do our best to filter out fake questions but they do slip through the cracks. These questions will be removed within 24 hours! If you see a question that doesn't make sense or looks fake, please report it to us and we'll take care of it. Please do not answer these questions as they will be removed. If you are not sure about a question always message the question author first!
  • The content of your answers are private until purchased. However, a preview may be available if your answer exceeds a certain length, but it won't reveal complete solutions
  • If a buyer disputes the quality of your answer, try to resolve their concerns directly. If the issue escalates to us, we will review the situation. If your answer is found deficient, you will be given a chance to amend it or a refund will be issued to the buyer.
  • Answers posted here gain visibility through search engines, potentially earning you multiple payments over time each time an answer is purchased. Every time you post an answer thousands of people see it and these are potential people who could buy your answer. Imagine answering a question for 5$ and then overtime receiving 500$ because many people had a similar question and they needed an answer. If you had contacted the questioner privately and answered his question, the most you would have received is what he paid you, but with School Solver answering a question once canlead to getting paid multiple times.
  • Once someone purchases your answer, funds are added to your School Solver account. Withdrawals can be made via Paypal and other methods listed in your account settings.
  • Standard withdrawals are processed within 21 days. Expedited processing is available for active contributors who answer more questions.
  • Go to your account. Click on the 'My Transactions' button next to withdrawals and you can click on the blue refund button for the transaction you want to reverse. The money will then be removed from your account and go back into the other users School Solver account balance.
  • For urgent questions, you can earn up to 90% of the profits if you provide an answer within 30 minutes of the question being posted
  • Buyers can rate your answer by visiting the answer page and selecting the number of stars that reflect their satisfaction.

PrePayments

Quizzes

  • Quizzes are a system to verify that you know the material you are answering questions about. You do not have to take every quiz to answer questions but some questions may require you to have taken a quiz to answer them.
  • The quizzes are designed to be challenging but not impossible! If you are not a native english speaker you may find certain quizzes impossible to pass.
  • Thousands of people have taken the quizzes and have passed successfully. There are no errors in the quiz system but if you feel that a question has no correct answer please take a picture of the question and email it to us. We can guide you on how to answer the question correctly.
  • Quizzes are available on the account page. You can take a quiz by clicking on the quiz you want to take and then clicking the 'Take Quiz' button. You will then be presented with a series of questions that you must answer correctly to pass the quiz. Do not click back or forward on your browser or you will fail the quiz.