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156Chapter6Questionsmrkg1311.docx
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Marketing Activity 6
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Chapter 6 Questions
The type of decision making a consumer uses for a product does not necessarily remain constant. Why? Support your answer with an example from your own experience.
Describe the three categories of consumer decision-making behavior.
Describe the level of involvement and the involvement factors likely to be associated with buying a new computer. Do you think Apple’s Web site at http://www.apple.com simplifies or complicates the process for the average consumer? Explain.
How do beliefs and attitudes influence consumer behavior? How can negative attitudes toward a product be changed?
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