LDR 531 WEEK 3 QUIZ
1. A collectivist Chinese manager is most likely to use which of the following techniques for conflict management?Authoritative commandPressurizingAvoidingDirect confrontation2. ________ teams are defined as groups of employees who perform highly related or interdependent jobs and take on many of the responsibilities of their former supervisors.Cross-functionalProblem-solvingSelf-managed workIndependent3. To retain its edge in the organic health food market, Natura has established a high-priority team comprised of senior executives from the company’s production, marketing, and research divisions. These employees work together closely to study consumer attitudes about organic health foods and come up with a closely monitored development and marketing strategy for new products. This ensures that each division is informed of the specific needs, timelines, and expected outcomes of the strategy. It also makes Natura a company that adapts to changes in market trends swiftly. The team Natura uses here is of the ________ type.problem-solvingcross-functionaltraditionalself-managed work4. ________ is defined as a phenomenon in which the norm for consensus overrides the realistic appraisal of alternative courses of action.GroupthinkIn-group favoritismSocial loafingCyberloafing5. Matt works as a sales representative at Tandem Industries which manufactures and sells bicycles. He is the best salesperson on the floor, but he also receives the highest number of customer complaints for late deliveries. Which of the following, if true, best explains this situation?The company keeps inventory levels low in order to reduce costs.The company’s XXXXX and XXXXXXXXX XXXXXXXXX XXX XXXXXXX XXXXXXXXXX.XXX company’s XXXXXXXXXXXXX XXXXXXXX is XXXXXXXXXXX at optimum XXXXXXXX.XXX company uses XXXXXXXXXX solutions XX manage inventory.6. Shirley XXXXXX XX a hard worker but XXXXX, her manager, is irritated with her. XXXXX Debra concedes XXXX XXXXXXX’s XXXX XXXXX her XX cause XXX complaint, Debra XX XXXXX XX the interruptions in her work because XX XXXXXXX asking XXX repeated clarifications XXXX what XXXXXXX she has to XXX in e-XXXXX or phone XXXXX. She XXXXX requests Debra to XXXXXXXXX her e-XXXXX before sending them, XXX Debra XXXXX she sends too XXXX e-XXXXX XXXXXXX XX just XXXXXXXX XX the person concerned. From the scenario, XX can XXXXXXXX XXXX ________.Shirley suffers XXXX communication apprehensionShirley XXX Debra XXXX XXXX a high-context cultureDebra is engaging in XXXXXX loafingXXXXXXX XXXX filtering XXXX communicating with XXXXX7. XXXXXXX XXX. XXX XXXXXXXX XXXXXXXX XXXX XX XXX XXXX XXXXXXXXX to XXXX a cross-XXXXXXXXXX XXXX XXX complete a project from a XXX client. Many of the employees XX this team XXX XXXXXXXXXXXX about the XXXXXXXXX XXX XXXXXXXX XX how XXXX XXXX function as a XXXXX and XXXXXXXXXX XXXX XXXX. XX energize XXX employees, their XXXXXXXXX manager is holding a XXXXXXX XXXX XXXX next XXXX XXXXX he XXXX provide XXXX XXXX additional XXXXXXXX in strategies and methods that may XXXX XXXX for XXX team. XXX manager’s XXXXXXXXXX XX hold this XXXXXXX fulfills the XXXXXXXX function XX communicationXXXXXXXXXXXXXXXXXXXXXXXXXXXXX expressioncontrol8. XXXXXX Corporation XXXXXXXXXXXX XXXX XXXXXXXXXX and other electronic products. Genepa is XXXXXXXX XX XXXXXXXXX a new refrigerator model. The XXXXXXXXX manager at Genepa XXX developed a marketing plan for this new product XXX XXXXX to communicate XXXX plan to all the employees in XXX marketing department. XXXXX XX the following XX most XXXXXX XX XX the XXXX form XX XXXXXXXXXXXXX XXX communicating XXXX XXXX?XXXXXXX communicationXXXX XXXXXXXXXXXXXGrapevine XXXXXXXXXXXXXNonverbal communication9. The two XXXXXXX approaches XX XXXXXXXXXXX are XXXXXXXX bargaining XXX ________ XXXXXXXXXX.XXXXXXXXX; reflectiveXXXXXX; XXXXXXXXXXXXXXXXX; XXXXXXXXdistributive; XXXXXXXXXXXXX. XXX XXXXXXXX XXXXXXXXXXXXX network in an XXXXXXXXXXXX isdetermined by XXXXXXXXXXXXrooted in XXXXXX of XXXXXXX importance to employeescharacterized XX XXXXXXXXXbased on XXXXX XXX XXXXXXX XXXXXXXXXXXXX. Jordan is a XXXXX officer XXX has been XXXXXXXXXXXXXXX XXXX the XXXX XXXXX XXXXXX. XX XXX last XXXXXXX operations cycle XXXXXXX, he XXX XXXXX a warning. As XXX time for the XXXX XXXXXXX draws XXXXX, Jordan XXXXX XXX boss XXXXXXXXXXXX him. Two XXXX before XXX XXXXXXX, Jordan informs his XXXXXXX that he has confirmed six XXXXX in the last XXX days, XXX of XXXXX involves XXXXXXXX XXXXXX for XXXXX XXXXXXXX. He, XXXXXXX, XXXXX XXX XXXXXX XXXX these are the XXXX six XXXXXX he XXX been able to obtain in XXX whole XXXXX. XXXXX XXX XX the barriers XX effective XXXXXXXXXXXXX is depicted XXXX?Information overloadXXXXXXXXXXXXXXXXXFilteringXX. XXXXX XX the XXXXXXXXX XX a XXXXXX XXXXXXXXX XX XXXXXXX XXXXXXXXXXXXX?XXXXXXX communication facilitates XXXXXXXXXXXX at XXX intradepartmental XXXXX.Lateral XXXXXXXXXXXXX occurring with XXXXXXXXXX’s knowledge and XXXXXXX can XX beneficial XXXX XX it does not XXXXXX XXX XXXXXX vertical structure.XXXXXXX XXXXXXXXXXXXX helps in XXX XXXXXXXXXXXX XX ideas XXX information.Lateral communication facilitates emotional XXXXXXXXXX, enhances XXXXXXXXXX, XXX helps the organization XXXXXXX its employees XXXXXXXXXXX.13. Which of XXX following XXXXX XXXX XXXXXXXXX the process that XXXXXX XXXX XXX or more XXXXXXX decide how to allocate scarce resources?NegotiationXXXXXXXXXXXXXXXXXXXXXXDifferentiation14. As a XXXXXXXXXXX XX the XXXXXXXXXXX circulated by XXX XXXXXXXXX in an organization, employees XXXXXXXXXX increased member satisfactionincreased XXXXXXXXXXXXXX XXXXXXXXXincreased anxiety15. Which of XXX following XXXXXXXXXX XX XXXX XXXXXXXXX XXXXXXXX? XXXXXXXXX XX goals XXXXX groups XX a major XXXXXX of XXXXXXXX.The XXXX specialized the XXXXXXXXXX of the group, the XXXXXXX the XXXXXXXXXX of XXXXXXXX.People low in XXX personality XXXXXX of XXXXXXXXXXXXXXXX, neuroticism, or XXXX-monitoring are more likely XX XXXXXX in a conflict.XXX smaller XXX XXXXX, XXX greater XXX likelihood XX XXXXXXXX.XX. When one XXXXXX XXXXX XX XXXXXXX XXX or her own interests XXXXXXXXXX of XXX XXXXXX XX XXX XXXXX XXXXXXX XX the conflict, XXXX person is XXXXX XXX XXXXXXXX-XXXXXXXX intention XXXXXXXXXXXXXXavoidingXXXXXXXXXXXXXXXXXXXXXX17. XXXX XXXXXXXX, XXX result XX XXXX conflict.XXXXXXXXXX with one XXXX aids XXX performance in another XXXXcompliance XXXX the XXXXX is an attempt XX XXXXXXXXXX XXX we XXX XXX how XX XXX into XXX worldXXXXXXXXXX with one XXXX XXXXXXXXXXX XXX XXXX it difficult to comply with anotherXXXXXXXXXX with XXX XXXXX is XXXXXX XX a tendency to XXXXXX and XXXXXXXXX XXXXX XXXXXXX XX the group that are distinctiveXX. The time attendance system in the production division XX MM, an XXXXXXXXXX manufacturing XXXXXXX, was XXXXXXXXXXXXXX. XXXXXXXXXXXX, Greg XXXX, XXX XX XXX front-XXXXX XXXXXXXX sent it XXX repair. In XXX XXXXXXXX, he XXXXXX a register where all XXXXXXX of the XXXXXXXXXX XXXXXXXX XXX XX XXXXXXX their XXXX XX XXXXX and XXXX XXXX the XXXXXX. At XXX end of XXX XXXX, when looking through XXX XXXX logs, he XXX XXXXXXX XXXXXXXX XXXXX a XXXXX of XXXXXXXXX. XX the XXXX week, he personally XXXXXXX XXX XXXX XXXX group XX XXXXXXXXX spent XXXXXXX XXX XXXXXXXX XXXX they were XXXXXXXXX a XXXXXXX XXXXXX of working XXXXX than XXXX actually worked. XXXX XXXXX engaged in a XXXXXXX XX XXXXXXXXXXXXX XXXXXX filteringcommunication apprehensionlyingXXXXXXX19. Bonnie Patterson has been a XXXXXXX XXX seven XXXXX XX Wayne and Watson, a legal XXXXXXXXXXX firm. A good part of her workday involves holding XXXXXXXX XXX XXX XXXXX to XX XXXX XX a time-XXXXX XXXXXXXX. For XXXX reason, members XX her team receive the agenda XX the beginning XX the meeting, followed XX some XXXX to XXXXXXXXXXX over the XXXXX at XXXX individually. XXXXXXXXXXXX, the XXXX members XXXXXXX their ideas one XXXXX XXX XXXXX, the group discusses them together, XXX XXXXXX, a XXXXXXX XX done XX choose the most XXXXXXX idea. XXXX XXXXXXXXXX the ________ XXXXXXXX of XXXXX XXXXXXXX XXXXXX.XXXXXXXXXXXbrainstormingreference groupXXXXXXX XXXXX20. Which of XXX following is desirable when a crucial XXXXXXX is delegated XX a virtual team?Promoting a XXXXX of XXXXXXXXXXXX over group XXXXXX XX XXXXXXXXX competitionDiscouraging the XXXXXXX of XXXXXX information as it XXXXXXXX some XXXXXXXXX unfairlyAvoiding XXXXXXXXX of XXX XXXX’s XXXXXXXX and success in the organizationEngaging in XXXXX XXXXXXXXXX XX XXX XXXX XXXXX done by XXX team throughout XXX project21. XXX XXXXXXXX view of XXXXXXXX focuses XX XXXXXXXXXX XXXXXXXXXX of XXXXXXXXX.XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX. Most people assume that a XXXXXX officer should XXXXXX in a lawful manner, refrain from XXXXXXXXXXXXX favoritism to any particular XXXXX, and do his or her XXXX to XXXXXX XXX XXX. XXXXX XX XXX XXXXXXXXX terms best XXXXXXXXXX these beliefs?SimilarityXXXX expectationXXXXXXXXXX XX XXXXXXXXXXXXXXXXXXXXXXXXX. XXXX reference XX the XXXX XXXXXXXXXXXXX XXXXX, XXXXX of XXX XXXXXXXXX is XXX XX XXX XXX XXXXXXXXXX XX an effective team, XXXXXXXX under the category of contextual XXXXXXX?Social XXXXXXXXXXXXXX XX XXXXXXXXX XXXXXXXXXXXXXX XXXXXXX24. Which XX the following XXXXX of communication is characterized by the use XX only body XXXXXXXXX, XXXXXXXXXXX, facial expressions, XXX XXXXXXXX distance XX communicate?XXXXXXXXX XXXXXXXXXXXXXWritten communicationXXXXXXXX communicationXXXXXXX XXXXXXXXXXXXX25. XXXXXX XXXXXX has XXXXXXXX XXXXXX a XXXXXXXX XX a part of XXX XXXXXXXXXX program prescribed by the XXXXXXX school XXX attends. Janice, XXX XXX XXXXXXXX to XXXX up XXXX XXXXXXXXXX XX the XXXXX XX Florence XXXXXXXXXXX, had XXXX XXXXXX ideals about how XXX should behave as a XXXXX. She felt XXXX XX a XXXXX, XXX must XX XXXXXX, pleasant, XXX caring at all times so she XXXXX XXXXX her XXXXXXXX XXXX, and she often went to XXXXX XXXXXXX as an intern XX XXXXXXX in XXXXX hours XX XXX XXXXXXXX and so XX. The scenario XXXXXXXX Janice’srole XXXXXXXXXXXXX perceptionXXXX conflictXXXX ambiguity26. XXXX XXXXXXXX is XX importance in XXXXXXXX XXXXXX, group XXXXXXXXX XXX preferred to individual XXXXXXXXX. XXXXXclear responsibilityXXXXXXXXXX XX XXXXXXXXefficiencyXX. Peter is working XX a project. He XXXXX that XXX XXXXXXXXXX need XX XX changed to meet client specifications. XXXXX, he must XXXX XX his immediate supervisor, who XXXX XXXX discuss the XXXXX XXXX her XXXXXXXXXX director XXXXXX any XXXXXX XXX XX implemented. XXXXX is most XXXXXX to XX a part of the ________ XXXX XX small-XXXXX XXXXXXXXXXXXX XXXXXXXX.all-channel networkmesh XXXXXXXXXXX networkXXXXX network
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1.Avoiding2. XXXX-XXXXXXX XXXX3. XXXXX-functional4. GroupthinkX. XXX company’s manufacturing facility XX XXXXXXXXXXX XX optimum capacity.6.XXXXXXX XXXXXXX XXXX XXXXXXXXXXXXX XXXXXXXXXXXXX.informationX.Written communication9.distributive; XXXXXXXXXXXXX.XXXXXXXXXXXXX by XXXXXXXXX11.FilteringXX.XXXXXXX communication XXXXXXXXX XXXX management’s XXXXXXXXX and XXXXXXX can XX XXXXXXXXXX XXXX if it does XXX follow XXX formal vertical XXXXXXXXX.13.NegotiationXX. increased XXXXXXXXX.XXXXXXXXX of goals among groups is a XXXXX XXXXXX of conflict.XX.XXXXXXXXX17.XXXXXXXXXX XXXX XXX role requirement XXX XXXX it XXXXXXXXX XX XXXXXX with XXXXXXX18.lyingXX.nominal XXXXXXX.XXXXXXXX in close XXXXXXXXXX XX the XXXX being XXXX by XXX team XXXXXXXXXX XXX project21.interactionist22.Role XXXXXXXXXXXXX.Climate of XXXXXXX.Nonverbal communication25.role perception26.acceptance of XXXXXXXX27.chain XXXXXXX
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