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What are the measures taken by the banks to impr
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</XXXXXX><br></p><p><XXXXXX>5. Automating XXX customer XXXX XXXXXXX :</strong>Customers are seeking more self-service XXXXXXX XXX service anywhere and anytime in XXX digital age XXXX . XXXXXXXX self-service, XXXX XXXXXXXXXX, XXXXXXX XXXXXXXXXX XXX event-based XXXXXXXX making XXX therefore XX XXXXXXXXXX XX superior XXXXXXXX care XXXXX XXXXXXXXXX XXXXXXXXX costs and XXXXXXXXXX XXXXXX. However, XXXXX should XXXXXXXX to offer XXXXXXXXXX XXXXXX as an XXXXXXXXX for XXXXXXXXX XX use low XXXX channels.</p><p><strong>6.<b>XXXXXXXXXX XXXXXX design :</b></XXXXXX>XX XXXXX’s hyper-XXXXXXXXXXX market, XXXXX XXXX to go XXXXXX the “one-XXXX-fits-all” reward model, especially XX XXX XXXX profitable customers. XXXX need to create a XXXXXX that allows XXXXXXXXXX XXXXXXXXX XX enjoy premium benefits XXX XXXXXX XXXXXX XXXXXX easily XXX in a variety of XXXX (XXX gift XXXXX, items, XXXXXX and XXXXXXXXXXX or XXXX). Celebrity XXXXXX XXXX XXX partnered XXXX Bank of America XX create a XXXXXXXXXXXXX Rewards XXXXXX XXXX that includes XXXXXX and non-XXXXXX XXXXXXXX benefits, including travel, XXXXXXX and cash prizes. XXXXXXXXX XX XXXXXXXXXXX, XXX XXXXXXXXX Rewards (SM) XXXXX XXXXXX XXXX (X) XXXXXX XXXX is XXXXXXXX XXX XXXXX looking for ways to balance XXXXX XXXX XXX XXXXXXX time. Capital XXX XXXXXXXXXX XXX XXXXXXXX Eraser's unique XXXXXX XXXXXXXXXX feature gives customers XXX ability XX XXXXXX past travel XXXXX by XXXXX their XXXXXX miles.</p><p><strong>X. XXXXX - channel seamless XXXXXXXXXX :</strong>Banks XXXX XX XXXXXXX and retain customers XXXX a compelling multi-XXXXXXX XXXXXXXXXX XXX XXX touch points (branches, XXXXXX, mortgage and investment advisors, etc.). Technology XX XXXXXXX changing XXX way XXXXXXXXX behave and communicate. Virtual XXXXXXXX are becoming XXXX XXX XXXX XXXXXXXX XXXX high-XXXXX internet connectivity XXX XXX intrusion of XXX-XXXXXXX XXXXXX XXXXXXX so that XXXXX can XXXXX more XXXX online. XX XXXXXXXX XX XXXX XXXXXXXXX continuing XX XXX a XXX of XXXXXXXX, non-XXXXXX XXXXXXXX XXX XXXX XXX complex XXXXXXX XXXXXXXXXXXX, while XXXXXX branches remain XXX XXXX XXXXXXX channel, XXXX research suggesting XXXX customer traffic XX falling or XXXXXXX in some cases. Consumers XXXX heavily on digital / phone channels. XX fact, online XXXXXXX and call centers account XXX XX XXXXXXX XX transactions today. XXXX XXXXXX XXXX be a positive development XXX banks, but XXXX must XX prepared XX provide customers XXXX great XXXXXXXXXXXX and a seamless XXXXXXXXXX XXXXXX all XXXXXXXX. Successful implementation XX such a strategy XXXX yield clear financial XXXXXXX, but will require XXX right XXX XX investments and the XXXXXXXXXXX of XXX XXXXXXXXXXXX.<XX></p><p><XXXXXX>8. XXX XXXX :</XXXXXX>XXX XXXXXXXXXXXX XXXXXXXXXX to change XXX game XX XXX XXX XXXX. XXX data capabilities give banks XXX ability XX understand their XXXXXXXXX at a XXXX XXXXXXXX level and target XXXXXXXXXXXX XXXXXX. XXXXXX XXXXX XX XXXXXXX center agents in a timely, XXXXXXX XXX action-packed XXXXXX XX XXXXX are XXXXXXXX before XXX XXXXX customer XXXXX. XX increases XXXXX, improves customer satisfaction and XXXXXXX XXXXXXXXXXX costs. XXXXX, financial XXXXX XXX security XXXXXXXX, in XXX XXX forms, XXX one of XXX most XXXXXX XXXXXXXXXX XXXXXX the financial industry. XXXXX XXXX XXXXXXXXXXXX XXXXXXX a scalable, XXXXXXXXXX, secure and XXX-cost XXXXXXXX XX XXXXXXX, detect and reduce XXXXXXXX and external fraud. Big XXXX benefits: XXX XXXX XXX XXX XXXXX positive XXXXXXXXXX of XXXXX XXXXXXXXX, reduction XX XXXXX investigation XXXXX, reduction XX XXXXXXX fraud losses, XXXX XXXX fraud detection XXX XXXXXXXXXX, customized XXXXXX XXX cross cell.<XX></p><p><b><XXXXXX></strong></b></p><p><b><XXXXXX><br><br></XXXXXX></b></p><XXXXXX><XX></XXXXXX><p></p><p><br></p>">
