Research Report
Social and Ethical Issues in Digital Business
Abstract
In this research report, we want to emphasize all the social and ethical issues that arise in Digital Businesses as a consequence of digitization. All businesses run on certain defined value system and this enormous wave of digitization adds an inappropriate pressure on these small and big businesses to compromise towards the basic value system. This paper also expands the scope of transforming the digital businesses to be more socially and ethically responsible, along with developing in-depth supervision when dealing with privacy and data protection.
Thus, the scope of the research covers the basics of ethics and social responsibilities and how the digital businesses indulge in the same while safeguarding the interests of its customers. It also helps understand the businesses how they can analyse the risk and incorporate the values in their overall system.
Research Objectives
Understand Social and Ethical Issues raised by Information SystemEthical DilemmasTechnologically posed challengesEthical Conduct & Practices by Digital Businesses
Management Challenges
Social and Ethical Issues in a Digital FirmSocial Responsibilities and Ethical Policies
Introduction
Digital transformation in businesses has risen due to the need of creating a place for itself and reaching out to the customers at individual levels and penetrate into the inaccessible markets. During current times, the scale of customer expectation, deliverables, individual experiences have increased by multi-folds.
Organisations are enabled to optimise operating models using cloud computing, Artificial Intelligence, robotics etc. This also helps businesses to drive innovations in their Products or services.
With the increase in digitisation, the human intervXXXXXX XXX XXXXXXXXX is XXXXXXX important. Here, the question about XXXXXX responsibilities and XXXXXXX XXXXXX XXXXX.
XXXXXX – XXXX for XXXXXX in XXXXXXX XXXXXXXX
Ethics XXXXXXX an XXXXXXXXXXXXX to the businesses or individuals to make an XXXXXXXX choice XXXXXXX right XXX wrong. XXXX XX XXX XXXX a XXXXXX XXXXXXXXXXXXXX XXX also a XXXXXXXX XX XXXXXXXXXXXXXXX in the XXXXXX XXXXXXXXXXX environment where attributes like values XXX XXXXXXXXXX, XXXXXX a XXX.
All XXX XXXXXXXXXXXXX, XXXXXXXXXX in XXX digital XXXXXXXXXX, should embrace the XXXXXXX XX social responsibility and XXXXXX.Over XXXX years, XXX XXXXXXXX XXXXXXXX and its XXXXXXXX XXX XXXXXXXXXXXX faced with XXXXXXX XXXXXXXXXX.
Ethics XX a XXXXXX XX XXXXXXXXXX XXXX the XXXX XXXXXXXXX to XXXXX XXXXX XXX XXXXXXX XXXXXXXX of individuals or corporations XXX XX XXXX adequate suggestions or XXXXXXXXXXXXXXX.
XXXXXX Responsibilities and XXXXXX for Digital XXXXXXXXXXXX
XXXXXXXXXX XXX XXXXXX XXXXXX the XXXX for XXX organizations in current XXXXX. XXX organization XXXX XXX be remembered for XXX XXXXXXXX XXXXXXXXXXXX XXX will XX remembered XXX its unethical XXXXXXXXX, if XXXXXX XXXXXXXXX or XXXXXXX.
Reinforcing trust, safety and XXXXXXXX in XXXXXXXXX and XXXXXXXXXXXXX XXXXXXXXX XX of XXXXX importance in XXXXXXX XXXXXXXXXX. XXXXX XXXXXX are XX equal XXXXXXXXXX XX XXX XXXXX XXXXXXXXX XXXXXX like XXXXXXXXXXXXX, plagiarism, data governance etc.
Adding to that Confidentiality XX XXXXXXXX data and XXXX security measures XXX XX supreme XXXXXXXXXX XXX XXXXX practices should XXX be XXXX-looked by XXX businesses.
XXXXXXXXXX Review
XXXXXXXXXXX XXX Communication XXXXXXXXXX is XXXXXX with XXXXXXX verticals of technology XXX responsible XXX the XXXXXXXXXXX XX Digitisation. This XX XXXX referred to XX XXX XXXX XXXXXXXXXXX XXX has been XXXXXXXXXXXX XXXXXXXX since XXXX XXXXX
XXX Est (XXXX), called XXXX XX an “intimate XXXXXXXXXXXXX revolution”, XXXX XXXXXXXXX that XXX digitisation XXX XXXXXX XXX limits XX XXX XXXXXXXXX and has increased XXXXXXXXXXXXX along XXXX XXXXXXXXXX
XXXX (2002) defined XXXXXXXXXX Technology which aims XX XXXXXXXXX XXXXXX to change their behaviour XXXX, focussing XX XXX XXXXX XXXXXXXXXX and a reason XXXX induces a certain behaviour.
XXX late 1990s XXX XXX XXXXXX of XXXXXX media and thus, XXXXXXXX XXX way XXXXXX communicate XXXX one XXXXXXX.
XXXXXXX XXXXXXXX of XXXXXXXX XXXXXXX a new XXXXXXXXXXXXXX form and it XXXXXXXX after XXXX.
Kindt XXX XXXX (2013), XXXXXX questions XX XXX Biometrics Data XXXX XX XXXX collected XXX also highlighted the XXXXX XXXXXXXX with XXX misuse of the data by XXX XXXXXXX business.
Janssen et XX, (XXXX) XXX XXXXXXXX, XX al. (2014), XXXXXXXXXXX XXX use XX XXXXXX recognition technology and XXX use XX XXX XXXX in Facebook XXXXXXXX. Along XXXX various XXX XXXX ‘XXXXXXXX’, which XXX launched in Russia in 2016 XXXXXX you to XXXX XXXXXXXXXXX XXXXX XXXXXX’s XXXXXXX you XXXX XX the XXXXXX and XXX Facebook information for XXX XXXX XXXXXX XXX XX obtained.
XXXXXXX (XXXX), mentioned XXX blurred XXXXXXXXXXX between XXXXXXX and XXXXXX XXXX and XXXXXXXX it to XX ‘XXXXXX’
Scholz (2016), XXXX XXX research XXXXXXXXX the kind of XXXX XXXXXXXX by ‘Uber’, XXXX which is highly personal XXX XXXXXXXXXX, there was a XXXX to have t=XXXXXX XXXXXXXXXXXX and XXXXXXX guidelines platforms were XXXXXXXXXXX XXXXXXXX.
XXXXXXX and XXXXX (2017), XXXXXX XXX mind to XXXXXXX individuals XXXXXX XXXXX XXX a XXX in kind or XXXX.
XXXXXXX XXXXXXX://XXXX.springer.com/article/XX.1007/s10676-XXX-XXXX-x#XXXX
XXXXXXXX
According XX XXX XXXXXXXXXX Philosophy, it is XXXXX XXXX XXXX,“The XXXXXXXX that makes nothing but money is a XXXX kind of business.”.XXXX, XXXX the XXXXXXXX and its findings, we XXXX establish the importance XX XXXXXX responsibility and ethical XXXXXXXXX by XXX XXXXXXX XXXXXXXXXX.
Understanding Ethics
Ethics as described is a XXXXX of XXXXXXXXXX which XXXXX with XXXXX and immoral XXXXXXXXX. XXXX is further classified XXXX X XXXXXXXXXX-
XXXX XXXXXX – XX consists XX the XXXXXX and XXXXXXX of XXX ethical principles. XXXXX ethical practices focus on XXX XXXXXXXXX XXXXX and Will of GodNormative Ethics – XXXXX XXXXXXX XXXXXXXXX are XXXXXXX followed in Businesses. XXXXX XXX more practical in nature XXX XXXXX the XXXXX XXXXXXXXX that XXXXXXXX XXX XXXXX and wrong conduct. XXXXX XXXXXXXXXXX the XXXX habits XXX their XXXXXXXXXXXX.XXXXXXX XXXXXX – These XXX also XXXX in XXXXXXXX XXXXXX XXX XXXXXXXX more XXXXXXXX XXXXXXXXXXXXX XXXXXX (XXXX environmental concerns, XXXXXX rights, XXXXXXXXXXXX etc.)
There is a new branch XX XXXXXX in XXX modern digital age which XX known as XXXXXX XXXXXX.XX XXXXXXXX XX the social and ethical issues XXXXX XXXX risen from the use XX technology. XX XXXXXXX on XXX ‘XXXXXXX XXX’ XX XXXXXXXXXX and setting required XXXXXXXXXX XXXXX XXX XX be XXXXXXXX by the XXXXXXXXXX.
Social XXXXXXXXXXXXXXXX or Corporate XXXXXXXXXX
X XXXXXXXXXX XXXXXXX or a XXXXXXXX XX XXXXXXXXXXXX or controlled XX a XXXXXXX XXX XX processes, policies or XXXX. Corporate XXXXXXXXXX or Social Responsibilities XXXXXXX the XXXXXXXXXXX XXXXXXX the stakeholders involved and the goal XX XXX XXXXXXX or a business. The XXXXXXX XXXXXXXXXXXX XXX XXXshareholders, the board, employees, suppliers, XXXXXXXXX XXX.
All XXX modern digital companies and businesses have XXXXX a renewed interest in Corporate Governance or Social XXXXXXXXXXXXXX XXXXX 2001. XXXX XXXX-profile XXXXXXXXX XXXX Enron XXXXXXXXXXX, XXXXX.com, have XXXX XXXXX XXXXXXXXX and XXXXXXXXXX and XXXXXXXXXXXX collapsed in XXX XX XXX XX XXXXXXXXXXXX to XXX social responsibilities XXX corporate governance. (XXXX XXXXXX in XXXXXXXXXX)
Ethical XXXXXXXXXX for Individuals/Businesses
Golden Rule – XXXXXXXX one does XX XXXXXX, XXX same XXX be XXXX XX XXXXXXXXXXXXXXXXXX Kant’s Categorical Imperative – The XXXXXX may not be right, if its not right XXX everyone.XXXXXXXXX’ XXXX of XXXXXX – XX an XXXXXX cannot be taken XXXXXXXXXX XXXX it XX not XXX right action to XX XXXXX.XXXXXXXXXXX XXXXXXXXX - XXXXXXX in those XXXXXXX XXXX results in XXX greatest value for allXXXX XXXXXXXX principle – XXXXXXX in those actions that XXXXXX in XXX XXXXXX value XX XXXX or XXXXX for XXX
XXXXXXX Principles XXX Digital Transformation
As per the XXXXXXXX so far, it is XXXXXX XXXX in the XXXXXXX economy, the professionals should make XXXXXXX XXXXXXXXX while working in a competitive XXXXXXXXXXX.
XXXXX XXX the 5 main principles XXX XXXXXXX behaviour in XXXXXXX XXXXXXXXXXXXXX.
Privacy, Security XXX Integrity
XXXX of the businesses, XXXXXX on XXX data companies XXX data numbers which XXX be used to XXXXXXXX XXXXXXXXXX XXXXXXXX. But XXX risk from an unethical practice XXXX be high. XXXX, collecting, managing and XXXXX the XXXX XX legal as XXXX XX an ethical issue.
XXXX, XXXXXXXXXXXX XXX XXXXXXXXX must be XXXXXXXXX values XXXXX XXXXX the XXXXXXXXXXXXX. XXXXXXXXXXXXX must not XXX XXX data that may be intrusive, XXXXXXXXXXXX to XXXXXX. XXXXXXX XX XXXXXXXXX should XX XXXXX before using the XXXX, as XXXX companies collect large amount XX customer XXXX XXX XXXXXXXX it.
XXXX, ‘informed consent’ is highly XXXXXXXXX when measuring XXXXXXX value of the company.
XXXXXXXX Trust
Consumers of all kinds (XXXXXXXXXXX or XXXXXXXXX) XXXX XX able XX confide trust in the business. The integrity of the data XXXX be XXXXXXXXXX while XXXXXXXXXX XXX managing the data by XXXXXXXX XXXXXX XXXXXXXXXX or XXXXX XXX XXXXX procedures. XXXX the XXXXXXXXXXXX XXX XXXX cannot XX XXXXXXXX XXX can be readily XXXX XXXXXXXXXX to others. XXXX, in order XX XXXXXXXX XXX trust XXXXXXX consumer, XXX XXXX should XX collected for an intended XXXXXXX only and XXXXXX XXXX XXX to end traceability.
XXXXXXXX Bias
XXXX is XXX error XXXX XXXXXX XXX XXXXXXXXX due to XXXXXXXXX, one’s own belief, XXXXXXX XXXXXXXXXX or expectations. XXXX bias XXXXX XX XXXXXXXXXX XXX XXXX giving an XXXXXXXXX XXXXXXX of XXX XXXXXXX or XXXXXXX or the overall XXXXXXXXX. This means that XXXX XXX XXXX enters the data, XXX XXXXXXX which XXX the XXXX XXXX also inherit XXX XXXX XXXX. Thus, XXXXXXXXXXXX XX XXXXXXXXX in mitigating XXX risk from XXX XXXX.
Accountability
XXXX is the XXXX important XXXXXXXX, as XXXXXXXXXXXXXX XXXX ensure XXXX XXXXX is a XXXXXXXX XXXXXXXXXXX XX all the ethical XXXXXXXXX XXX the customer security XXX XXXXX is maintained. Thus, organizations that expand into the digital XXXX of business should XXX XXXXX or XXXXXX XXXXXXXXXXXXXX.
Promoting XXXXXXX XXXXXXX
XXXXXXXXXXXX culture XXXXXX be a cumulative XXXXX of XXX XXXXXX, beliefs XXX XXXXXXX and XXXXXX XXXXXX XXX XXX XXXX should XX XXXXXXXXXX XX the XXXXXXXXXXX of XXX XXXXXXX or the XXXXXXXX. XXXX XXXXXX XXX change when the company XXXXX lucrative XXXXXXX or XXXXXXXXX decisions.
XXX XXXXX responsibility of the XXXXXXXXXXXX XX XX maintain the XXXXXXXXX, XXXXX and XXXXXXXX for its customers XX XXX kind XX unethical XXXXXXXX XXXX not XXXX XXXXX in losses for the organization XXX XXXX XXXX hamper the XXXXXXXXXX XX the company.
Ethical Analysis
XXXXXX XXX XXXXXXXX is taken XX the XXXXXXX Business, following steps to XX XXXXXXXXXX before XXXXXX decisions or XXXXXXX.
Identify XXX XXXXXXXX the XXXXXDefine XXX XXXXXXXX or dilemma and the XXXXXX XXXXXXXXXXXXXXXX XXX XXXXXXXXXXXXXXXXXXXX XXX OptionsXXXXXXXX the XXXXXXXXXXXX
XXXXXXX XXXXXXX of the XXXXXXX Business
XX XXXX XXXXXXX economy, a XXXXXXXX will XX considered successful XX it XXXXXX to its XXXXXXX XXXXXX which XXX trust, XXXXXXX, XXXXXXXXXXXX, security, confidentiality XXX XXXXXXXXXXXXXX. These form XXX XXXXXXXXXXXX that XXXXXX XX displayed XX XXX XXXXXXX XXXXXXXXXX and XXXXXX help in XXXXXXXXXX the XXXXXXX risk for XXX business.
Recommendations
XXXXXX making XXX wealth generation XXX XXX major XXXXXXXXXX of an XXXXXXXXXXXX. XX the same XXXX, keeping XXXX XXXX growth and sustainability in mind, XXX Companies XXXXXX XXXX strategic decisions XXXXXXXXX Social Responsibility XXX XXXXXX.
XXX organizations should:
XXXXXXXXXXX XXXXXXXX, XXXXXX XXX XXXXXXXXXXXXX codes XX XXXXXXX XXXX XXXXXXXX strategy.XXXXXXX XXXXXXXXXXXXX is to XX XXXXX XXXX XX XXXXXXX better in era of XXXXXX expansion - As XXXXXXXXXXXXX XXX involved in XXXXXXXXX XXXXXXXX XXX XXXXX-XXXXXXXX XXXXXXX.Manage various primary and secondary stakeholders XXXXXX XXXXXXXXX, Government, XXXXXXXXX, employees, XXXXXXXXX, society XXX. - XXXXXXXXXXXX XXXXXXXX XXX XXXXXXX XXXXXXXX XXXXXX XXXXXXXX.XXXXXXX XXXXXXXX XXXXXX XX a source XX XXXXXXXXXXXXXXX – XX the Company XXXXX on ethical XXXXXXX, it XXXXXXX threat to XXXXXXXXXXXXXXX damaging its XXXXX.The XXXXXXX should XXXXXX XXXXXXX XXXXXXXXX XX domestic as XXXX XX international level XXXXXXX in mind XXX XXXXXX operations & international XXXXXXXXXXX.XXXXXX XXXXXXXXX among the employees XXXXX XXX XXXXXXX policies XX the XXXXXXX &XXX; ensure XXXX it XX followed XX them.
Thus, the Basic XXXXXXXX XX XXXXXX Ethical XXXXXXXXX in a XXXXXXX XXXXXXXX would XX
Responsibility – Understanding XXX XXXXXXXXX XXX potential losses/profits, duties XXX obligations XXXXXXX to decision making.
XXXXXXXXXXXXXX – Identifying XXX empowering the XXXXXXXXXXX XXXXXXX or units
Liability – XXXXXX the companies or XXXXXXXX XX XXXXXXX XXX losses
Due XXXXXXX – The XXXXXXX of understanding the policies XXX laws and XXXX be XXXXXXXXXX to XXX the levels in a company.
XX XXXX XXXXXXXX, XX have XXXXXXXXXXX XXX social and XXXXXXX issues which are XXXXXXX in XXX XXXXXXX XXXXXXXXXX.
XXXXXXXXXX
XXXXXXXX Hall(XXXX XXXXXXXXX), Ethical and Social Issues in a Digital XXXX, XXXXXXXXXX Information System.Lamber XXXXXXXXX, Jelte Timmers, XXXXX XXXX XXX Rinne Van Est (2018) XXXXXXXX and Ethical XXXXXX XX digitizationCorporate ethics XXX XXXXX in intra-corporate relationships an in-depth and longitudinal XXXX XXXXXXXXXXX, XX¨XXX Svensson School of Business, Halmstad XXXXXXXXXX, XXXXXXXX, XXXXXX, and Greg Wood Bowater XXXXXX XX XXXXXXXXXX XXX Marketing, Deakin XXXXXXXXXX, XXXXXXXXXXX, Victoria, Australia (XXXX)XXXXX- XXXXXXXX Digital XXXXXXXXX in XXX age XX Globalization- XX XXXXXXXX XX the current XXXXXXXXXXX, theory &XXX; practice of XXXXXX advertising strategies and a proposal for a new framework XXX XXX XXXXXXXXXXX XX XXXXXXXXXXXXX XXXXXXXXX. Jesús Maroto Ortiz-XXXXXXXXX(XXXX)XXXX://XXX.wired.co.uk/XXXX/archive/XXXX-XX/XX/mannequin-XXXXX-XX-XXXXXXXXX.http://XXX.XXX.XXX/news/world-XXXXXX-XXXXXXXX.XXXX://XXX.XXXXXXX.XXX/XXXXXXX/us-twitter-XXXXXXXX-commentary-XXXXXXXXXXXXX.XXX an extensive study XX XXXX XXXXX, XXX Van Est XXX Kool (2015).XXXXX, R. (XXXX). The case XXX XXXXXXX XXXXXXXX in unmanned XXXXXXX. XXXXXXX XX Military XXXXXX, X(X), 332–XXX.XXXX, F. X., Kuner, X., Millard, X., & Svantesson, X. X. B. (2012). XXX challenge of “XXX data” XXX XXXX XXXXXXXXXX. International XXXX Privacy Law, 2(X), 47–49.XXXXXXXXXXXX, M. (XXXX). XXXXXX XXXX, capabilities, and AI assistive technologies. XXXXXXX Theory XXX Moral XXXXXXXX, XX(2), 181–190.
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