Essay on case
This paper will analyse the business models, business strategies, role of IT and the influence of IT on organizational strategy for Walmart and Amazon, two leading retailers.
Foremost, Walmart and Amazon have differing business models. Walmart started off in the physical retail space, offering a wide range of products physically in store at the lowest prices. Its business model was dependent on the sale of large quantities of low margin items, the lowering of costs through the use of low-wage labor and a highly efficient supply chain and distribution system, and the use of items with higher margins to cover for those of lower margins. Recently, its business model has pivoted to include online retail, and is more heavily dependent on an efficient delivery system and the online customer experience, driven by the growing technological awareness of its customers, and growing competition with Amazon. Amazon, on the other hand, started in the online retail space, with its business model involving the offering of a wide variety of products at competitive (though not necessary the lowest) prices online with affordable and highly efficient delivery. As the case notes, Amazon is XXXXXXXXX by XXXXXX in its 'XXXXXXX of XXXXXXXXX, low XXXXXX, XXX XXXX, XXXXXXXX shipping'. XX terms XX XXXXXXXX XXXXXXXX, Walmart has XXXXX XX deliver a XXXX product range XXX XXX XXXXXX, earning XXXXXX through XXXXX quantities, XXX XXXX XXX XXXXXXXX costs, XXX XXXX XXXXXXXX. Amazon's XXXXXXXX strategy has been XX leverage XXX XXXXXXXXX distribution XXX logistics network to XXXXX a XXXX product XXXXX XX competitive XXXXXX XXX efficient, XXX-XXXX XXXXXXXX, XXX lead in XXX XXXXXX XXXXXX and e-XXXXXXXX XXXXXXX.
XXXX, the XXXX XX IT XXX XX professionals will XX XXXXXXXXX. XX has played a XXXXX XXXX in XXXXXX's XXXXXXXX, XXX a secondary XXX increasingly important XXXX in XXXXXXX's business. In XXX XXXX XX Amazon, its core business of XXXXXX retail is heavily XXXXXXXXX XX reliable XX to XXXXXXX. XXX main XXXXXXXXXXXX XXXX are XXXXXXXXXX XXXXXXXX XXXXXXXX, electronic XXXXXXX systems, websites, and smartphone XXXX. Foremost, XXXXXX XXXX enterprise resource XXXXXXXX technology XX maintain a XXXXXX XXXXXXXXX XXXXXXXXXX XXXXXXXXXXX, distribution XXX order XXXXXXXXXXX system. XXXX integrated supply XXXXX XXXXXX is only XXXX possible through XXX XXX of such ERP XXXXXXXXXX. XXXXXXXX, Amazon XXXXXXX XXXXXXX on its websites XXX XXXXXXXXXX apps to provide a XXXXXXXX user interface XXX XXX customers to order XXX track their XXXXXXXX. XXXXXX relies XX XXX electronic XXXXXXX XXXXXX to XXXXXXX transactions online XXXXX a variety XX XXXXXXX XXXXXXXXX XXX methods. XXXXXXX, XXXXXX XXXXXX XX XX XXXXXXXXXXX such as its Firefly computer XXXXXX XXXX (XXXXX XXXXX XXXXXXXXX to XXXXXXXX products XXXXXXXXX with XXXXX phone XXXXXXX), XXXXXX XX-XXXX XXXXXXXX support (which XXXXXX round XXX XXXXX XXXXXXX via XXXXXX XXXXX XXXXXX), Amazon Fire Phone (XXXXX XXXXX its customers XXXXXX XX XXXXXXXXXXX XXXXXX through XXXXXX's XXXXXXXXXXX XXXXXXXXXX technology) and XXXXXX Prime (an XXXXXXXXX distribution network XXXXXXXX XXX Web XXXXXXXX) in order to XXXXXXX customers XXXX a seamless shopping XXXXXXXXXX.
XX the case XX Walmart, XXXXXXXXXXX technology XXX played a secondary role, XXX XX XXXXXXX in XXXXXXXXXX XX Walmart's operations. With XXXXXX's growing encroachment into the XXXXXX space, XXXXXXX has sought to XXX XXXXXXXXXX XXXXXXXX XXXXXXXX, websites, smartphone apps and electronic XXXXXXX systems to XXXXXXX XXXXXX. XXXXXXX, Walmart XXX XXXX so XXXXXXX acquisitions XX smaller XXXXXXXXXX companies, XXXX XX Small Society, XXX XXXX, XXXXXX XXX XXXXXX, XXX XXXXX personnel XX XXXXX XX products XXXX as XXXXX payment systems, product recommendation systems and smartphone XXXXXXXXX systems. XXXXXXX XXX XXXX pioneered XXXXXXXXXX XXXX of XXXXXXXXXXX technology in its business such as the Pay for XXXX XXXXXX, XXXXX XXXXXX XXXXXXXXX XX order products online but pay XXX XXXXXXX in XXXXX XXXX XXXX. Walmart XXX also sought to XXXXXXX a XXXX XXXXXXXXXXXX XXXX XXXXXXXXXX with XXX XXXXXXXXXX XXX XXX website, XXX to integrate the Walmart app more XXXXXXXXXXX XX XXX XXXXXX and lockers. One XXXXXXX of this is Scan and Go, which allows customers to XXXXXXX scan items XXXX their XXXXXXXXXX apps in XXXXX for a XXXXXX checkout.
In the case of both XXXXXX XXX Walmart , XX XXXXXXXXXXXXX such XX XXXXXXXX developers, user experience designers, software XXXXXXXXX, web XXXXXXXXXXX, XX specialists and product XXXXXXXX XXXX played an XXXXXXXXX role in XXX implementation XX the XXXXXXX IT XXXXXXX that XXXX XXXXXXX XXXXXX and Walmart XX maintain XXXXX XXXXXX XXXXXX XXXXXXXX XXXXXX. XXXXXXXX, XXXXXXXX XXXXXXXXXX XXX XXXXXXXXX XXX XXXXXXXXXXX XXX XXXXXXXX and maintaining the XXXXXXXXXX XXX and XXXXXXXXXX resource planning softwares. XXXXXXXX, web programmers have XXXXXXX Amazon XXX Walmart to keep XXXXX websites XXXXXXXXXX and updated. XXXXXXX, user experience XXXXXXXXX ensure that XXX innovations, XXXX XX Walmart XXXX and XX or Amazon XXXXXXX, XXXXXX and XXXX XXXXX, actively XXXX XXXXXXXX needs XXX are XXXXXXXXXX. Finally, product XXXXXXXX XXXX served XX the XXXXXXXXX XXXXXXX XXX XXXXXXXX needs XX Amazon's and XXXXXXX's XXXXXXXXX XXXXX, and the XXXXXXXXX XXXXXXXXXXXX of XXXXX XX professionals.
IT has been the major influence XX XXXXXX's XXXXXXXXXXXXXX strategies, XXX a XXXXX XXX growing influence XX Walmart's XXXXXXXXXXXXXX XXXXXXXX. As an XXXXXX XXXXXXXX, Amazon is XXXXX reliant XX the success of its IT systems. For example, it XXXXX not XX able XX pursue an organizational XXXXXXXX XX a highly XXXXXXXXX and low cost integrated supply chain approach without XXX underlying enterprise XXXXXXXX planning XX XXXXXXX XXX websites XX XXXXXXXX XXXX an XXXXXXXX. XXXXXXXX, the XXXXXXX of its use XX XX has allowed it to pursue an XXXXXXXXXXXXXX XXXXXXXX of XXXXXXXX product recommendations XXX a personalised XXXXXXXX experience to XXXXXXXXX. For XXXXXXX, XX XXX XXXX XXXX begun XX XXXXXXXXX XXXXXXX's XXXXXXXXXXXXXX strategy, but XX XXXXXXXXX XX XX so in a major way. As a XXXXXX XX XXXXXX's success in online XXXXXX, XXXXXXX XXX begun XX invest XXXXXXX in XXX acquisition XX smaller technology XXXXXXXXX XXX their top XXXXXX, in order to build XXX electronic payment, XXXXXXXXXX XXX, XXXXXXX and product recommendation XXXXXXX. XXXXXXX has also begun to XXXXXXXXXX heavily with the use of XXX IT tools XXXX XX XXXX XXXXXXXXX, Scan XXX Go and XXXXXXXXXX XXXX XX deliver a digitally enabled XXXXX experience that is XXXX convenient XX XXX customer. XXXXXXX, XX only partially XXXXXXXXXX XXXXXXX's organizational strategy as it still remains XXXXXX reliant on XXXXXXXX XXXXXX as an organizational strategy, with IT serving to XXXXXXX, rather XXXX XXXXXXXXX, Walmart's XXXXXXXXXXXXXX strategy.
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nit X DB XXX 8/X/19 by XX noon
XXXX XXX some of the IT XXXXXXXXXXX XXXX XXXX led to improved XXXXXXXXXXXXX in XXXXXXXX? XXXXX do you think XXX XXXX the most important and XXX? Must be XXX XXXXXX XXXX XXX XXXXXXXXX all XXXX used.
Some IT innovations XXXX XXXX XXX XX improved XXXXXXXXXXXXX in XXXXXXXX have XXXXXXXX XXXXXX, teleconferencing, enterprise XXXXXXXX planning, cloud storage and XXXXX XXXXXXXXX, and XXXXXXXXXX. Foremost, emails have XXXXXXX individuals XX XXXX XXXXX or XXXX XXXXXXXXXXXXXX XXXXXX different organizations, or XXXXXXXXX XXXXX XX XXXXX organizations, XXXXX XXXX increased their XXXXXXX to collaborate XX XXXXX. Secondly, XXXXXXXXXXXXXXXX has XXXXXXX XXXXXXXXX and teams in XXXXXXXXX areas, regions and XXXXXXXXX to communicate in XXXX time and XX XXX cost, which has XXXXXXXX XXXXXXXX-XXXXX XXXXXXXXXXXXX barriers and improved XXXXXXXX collaboration. XXXXXXX, XXXXXXXXXX XXXXXXXX planning XXX allowed XXXXXXXXX organizations or different units of the same organization to more effectively coordinate their XXXXXXXX use to XXXXXXXX XXXXXXXXXXXX, XXXXXXXXXX inefficiencied and XXXX XXXXXXX collaboration in business. Fourthly, cloud XXXXXXX and XXXXX computing have given a larger XXXXX XX players XXXXXX to enterprise level corporate management XXX XXXXXXXXXX tools, XXX XXX XXXX so XX low cost and XXX capital XXXXXXXXXXXX, XXXXX has XXXXXXXXX their XXXXXXX to collaborate on XXXXX XXXXX business projects. (XXXXXXX, 2009) XXXXXXX, blockchain, XX a XXXXXXXXXXXXX and XXXXXX XXXXXX XXX XX conducting XXXXXXXXXXXX, XXX increased XXXXXXXXXXXXX in XXXXXXXX XX XXXXXXXXX XXXXX, verifiability XXX authenticity, as shown by XXX use XX blockchain in XXX XXXXX XXXX XXXXXXXX. (Guan et XX, XXXX)The XXXX XXXXXXXXX of these IT innovations in improving collaboration in XXXXXXXX XXX XXXX XXXXXXXXXXXXXXXX, XX it has XXXXXXXXXXXX XXXXXXX XXX communication barriers XXXXXX XXXXX XXX XXXXXXXXXXXXX XXXXXXXX in XXXXXXXXX XXXXXXX, and XXX allowed these XXXXXXXXXXXXX to source XXXXX in different regions and allow XXXX XX collaborate effectively XX scale.
References
Everett, X. (2009). Cloud computing–A question of trust. XXXXXXXX Fraud & Security, XXXX(6), X-7.
XXXX, X., XX, X., Zhang, X., XX, X., XXXXXXX, N., Du, X., & XX, Y. (2018). Privacy-XXXXXXXXXX XXX efficient XXXXXXXXXXX based XX blockchain for power grid XXXXXXXXXXXXXX in smart XXXXXXXXXXX. XXXX Communications Magazine, XX(X), XX-88.
Penrose, J. (XXXX). XXXXXXXXXXXXXXXXXX, teleconferencing, XXX business communications. The XXXXXXX of XXXXXXXX XXXXXXXXXXXXX (1973), 21(1), 93-111.
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