Week 1
On the day 1st of my internship at Wildman Wilderness Lodge, I have been introduced to all staff in the organization including finance manager, admin officer, customer service representatives, accounts assistants, travel guides and other peers who were already doing internship. One of the senior accounting personnel helped me settle down on my seat and gave me a short briefing about the organization’s core activities, services offered and the way different roles and responsibilities are assigned to people i.e.,“who reports to whom”.
This briefing allowed me to practically relate different concepts of management such as organization’s structure, chain of command, lines of reporting, business processes etc. Next day I took some time to look around the organization’s vicinities i.e., the central lodge which hosts 10 stand-alone luxury cabins and 15 safari habitats fully equipped with modern facilities. I also viewed other facilities offered by the company such as boating, food, lounge, bar, meeting room, library, pool, garden and a gift shop.
The same day I was told about the different tools utilized by the company in processing and reporting the information. For instance, software used to record transactions, Ms Excel templates used as vouchers and Word templates for rate agreements with travel agents. I spent day 3rd and 4th in understanding the content and purpose of XXXXX XXXXXXXXX XXX in XXXXXXXX XXXXX XXXXXXXX XXXXXXXXX. XX XXX XXXX XXX XX 1st XXXX, a XXXXXX XXXXXXXX employee XXXXXXXX me a task of verifying last month’s XXXXXXXX XXXXX invoices XXXX the XXXXXXX XXXXXXXX in XXX accounting XXXXXX i.e., Opera XXXX. XXXXXXX, XXXXXX this XXXX, I XXX able to XXX a XXXXX level knowledge XXXXX XXXXX XXXXXXXXXX – XXXXXXXXXXXX XXX revenue recognition.
Week X
As I completed XXX task XXXXXXXX XX XX XXXXXX XXXX week, the XXXX personnel XXXX me how and XXXX customer bookings XXX XXXXXXXXXXXXX XXX XXXXXXX are XXXXXXXX in XXXXX Lite XXX Rezdy software respectively. During XXX day 2, I learned what XXXXXXXXXXXXX is required XX be XXXXXXXXX XXXXXX XXXXXX XXXXXXX in the software i.e., XXXXXXXX inquiry / XXXXXXX, XXXXXXXXXXXX XXXXXX, XXXXXXX information, XXX charged and an XXXXX XXXXXXXX to fill and XXXXXX XXXX XXX XXXXXXX as a XXXXXXX. Consequently, I was given some XXXXX XXXXXXXX XX record in XXX XXXXXX. XXXX exercise XXXXXXX XX to XXXXXXXXXXX apply the XXXXXXXXXX XX AASB 118 “XXXXXXX” XXX XXXXXXXXX the XXXXXXX XXXXXXXX process for accounts receivable. XX XXXX XXXXXX XX gain knowledge about XXX XXXXXXXXXX XXX the XXX revenue transactions are XXXXXXXXXX XXX reported in XXX XXXXXXXXX GST returns.
On day 3rd, I learned how sales invoices, XXXXXXXX XXXX customers XXX other client XXXXXXX XXXXXXXXX XXX XXXXXX and filed. XXXX learned how XXXXXXX XXXXXX XXXXXXXXX such as XXXXX, XXXXXXXXX XXX XXXXXXX XXX XXXX. Day X and 5, I was tasked XX XXXXX XXXXX XXXXXXXX XXXXXXXX in XXXXX XXXX XXX XXXXX with the XXXXX coming into XXX XXXXXXX’s XXXX i.e., aging schedule. Subsequently, XXX of the accounts XXXXXXXXX showed me how XXXX reconciliation statement is prepared XX XXXXX the excel XXXXXXXX XXX XXXX XXX approval to XXXXXXX accounts.
Milestones achieved XXXXXX this XXXX XXXXXXXX XXXXXXXXX XXXXXXX, XXXXXXXXXXX XXXXXXX taxable, XXXXXX XXX zero rated XXXXXXXX / XXXXXXXX, classification of XXXXXXX in XXXXXXXXX XXXXX such as XXXXXXXXXXXXX, XXXX, tourism XXX the XXXXXXXXXX XX XXXXXXXXXXX XX-XX-XXXX information for XXX XXXXXXX of XXXXXXXX or XXXXXXXX reporting.
XXXX X
XXXX the XXXXX XX XXXX 3, following tasks became XXXX of my regular day-to-XXX responsibilities;
XXXXXXXX XXXXX and XXXXXXX requests XXXX XXXXXXX XXX XXXXXX agents.XXXXXXXX confirmation XXXXXX and sending to XXXXXXXXX XXXXX ensuring the XXXXXXXXXXXX XX desired / XXXXXXXXX XXXXXXX.
After obtaining XXXXXXXXX understanding XX company’s XXXXXXX XXXXX, I went a XXXX XXXXX XXX started XXXXXXXX XXXXX XXXX (cloud XXXXX XXXXXXXXX application) XXXXXXXX XXXXX XX XXXX to record tax invoices. XX XXXX almost XXX XXXX XX understand some XX XXX main XXXXXXXXX of Xero XXXX as XXXX accounts, payroll, revenue, purchases / XXXXXXXX etc. A XXXXXX XXXXXXXX XXXXXXX XXXX XX XXXX data can XX directly XXXXXXXX XX Xero XXXXXXXX XXXX Ms Excel XXX it needs to XX in a XXXXXXXXX XXXXXX. However, XXXX do it XXXXXXXXXXXX – XXXXXXXXXX in XXXX XXXXXXX when there XXX XXXX transactions. I spent remaining XXXX XX this XXXX in performing XX XXXXXXX job XXXXXX XXX in recording a XXXXX number XX XXXXXXX XXXXXXXX given to XX by a XXXXXX including XXXXXXXXX / internet, XXXXXXX XXX maintenance, agent’s commission etc.
This exercise XXXXXXX me XX identify how input tax XX separated XXXX the XXXXX amount XX XXXXXXX XXX XXXXXXX in XXX GST XXXXXX. XX a XXXXXX, GST XXXXXXX account is debited XXX sales XXX liability XX XXXXXXX. XXXXXXXXXXXX, I XXXXXXX how XXXXXXX specific financial XXXXXXXXX XXXXXXXXX (Corporations XXX 2001) XXXXXXX XXX firm’s financial statements.
Week X
XX XXXX as I finished entering XXXX in XXXX, I XXX assigned the XXXX to match and settle XXXXX invoices against XXX XXXXXXXX appearing in XXX company’s bank XXXXXXXXX. XXXXXXX XXXXXXXXX XXXX XX orientation XXXXXXXXX the XXXXXXXXX reports XXXXXXXX every XXXXX XXX XXX XXXXXXXX XXXXXXXXXX XXXXXX. With this, I XXX XXX XXXXXXXXXXX to XXXXXXXXXXX XXX XXXXXXXXXX with certain internal stakeholders XXXX XXX XXXXXXXXX XX administration, XXXXXXXX XXXXXXX, tourism XXX XXXXXXXXXXXX / maintenance XXXXXXXXXX. However, this activity XXX XXXXXXXXX and a bit harder as compared to other XXXXX since it requires you to decide XXXXX transactions relate to business and to XXXXX account head should they XX XXXXXXX.
XXXXXXXXX, I recognized XXXX proper knowledge of XXXXXXX’s XXXXXXXXXX is highly XXXXXXXXX to XXXXXXXXX XX XXXX XXXX. XXXXX this XXXX also XXXXX XXX month end, I was introduced XX the payroll processing. Accounts supervisor XXXXXX me how “payroll” feature of XXXX XXXXXXXX can XX used XXX XXXX XXXX and what information XX XXXXXXXX i.e., hours XXXXXX, XXXX, paid / unpaid leave, tax XXXXXXXXXXX and XXXXXXXXXXXXX. However, employee specific information XXXXXXXX to XXXXXXXX / wages XXX XXX XXXX shared.
XXXX XXXX XXXXX XXXXXXXXXXXXX XX XX XXXXXXXXXXX knowledge XX different concepts. XXX XXXXXXXX, XXXXXXX the XXXXXXX’s XXXX helped me XXXXXXXXX many things in XXXXXXXX XXXX as data confidentiality, internal control XXX workplace XXXXXX. Working with XXXXXXXXX XXXXXXXXXXX enabled me to recognize the importance XX effective communication and XXXXXX listening in XXXXXXXXXX XXX value. Finally, I learnt how an integrated XXXXXX (team work) plays a crucial XXXX in XXXXXXXXX XXXXXXXXXXXX’s XXXXXXXXX objectives.
Week 5
XXXXXX the first X days of week 5, I mostly did XXX same XXXXXXXXXX as in XXX XXXXX 04 XXXXX i.e., checking email, XXXXXXXX if XXXXX’s XXX XXXXXXX from clients or XXXXXX agent, creating confirmation XXXXXX and XXXX XX customers, bookings XXXXX, recording XXXXXXXX bills XXXXXXX Xero, XXXXX tax invoices XX Opera XXXX XXX send them to XXXXXX XXXXXX. However, XX day Xrd
Assisted XXX XXXXXXXX in understanding XXXXXXXXX software and excel templates.Facilitated in preparing XXXXX XXXX XXX advances reconciliations.XXXXXX about XXX organization’s XXXXXXXXXX policy for XXXXXXXXXXXX.Direct XXXXXXXXXXXXX with XXXXXXXXX XXX helping them choose XXX XXXXXXXXXXX XXXXXXX XXXX XXXX suits XXXXX XXXXX.The XXXX XX XXXX customer’s XXXXXXXXXXX strictly XXXXXXXXXXXX.XXXXXXX XXX precautionary measures XX XXXXXXX while camping XXX boating.
XX summary, this XXXX’s XXXXXXX provided insights regarding XXX XXXXXX XXXXXXXXXXXX. For instance, I gained XXXXXX understanding about XXX differences in XXXXXXXX’s XXXXXXXX and preferences due to XXXXXXXXX XXXXXXXXX (cultural XXXXXX). XX addition, I XXXXXXXXXX that XXXXXXXXX to detail is the XXX to XXXXXXXXXX XXXXXXXX’s requirements XXXXX in turn, helps XXXXXXX value XXXXX services. Finally, I XXXXXXXX XXXXXXX general XXXXXXXXXX XXX interpersonal XXXXXX XXXX as negotiation, persuasion, relationship XXXXXXXXXX and analytical skills that XXX significantly important XX effective decision making.
Week 6
I XXXXX this week by responding to the XXXXXXXX XXXXXXX received through XXXXX XXXXXX XXX XXXXXXX. After XXXX, I XXX XXXXXX to XXXXXX some XXXX rate agreements for XXXXXXX XXX travel agents. To XXXX XXXX, I XXXXXX the previous template I already worked with and edited XXX information as it XXXXXXX XX the XXXXXXXX XXXXXX or agent. XXXX XXX, I met XXXX the administration XXXXXXX who told me about XXX XXXXXXXXXXX of certain XXXXXXXXXXXXX XXXX and XXXXXXXXXXX XXXXXXXXX Know XXXX XXXXXXXX (KYC) procedures, XXXX money XXXXXXXXXX (XXX) XXXXXXXXXX and security clearance.
XX XXX XXX Xrd XX XXXX 6, I again XXXXX XXXX XXXX with the XXXXXXXXXXXXXX XXXXXXXXX and XXXX told me XXXXX XXX XXXXXXXXXX XXXX different XXX-laws such as environmental sustainability i.e.,adherence XXXX waste disposal XXX XXXX safety regulations. XX addition, I XXXX XXXXXXX about XXX different precautions XX observe XXXXX camping or XXXXXXX. XXXX day I got many bills and sales XXXXXXXX XX XXXXXX in XXX XXXXXX. The same day I XXX XXXXXXX from XXXXX clients XXX confirmed XXXXX booking for XXXX week. Consequently, I XXXXXXXXX bills, got XXXXXXXX and sent XXXX out XXXXX ensuring XXXXXX XXXXXXXXXXXXX and tax charged thereon.
XXX last XXX XX week X XXX especially as one of XXX accounting XXXXXXXXX told XX XXXXX how XXX transactions in XXXXXXXXX XXXXXXXXXX XXX recorded XXX how XXXXXXX exchange translation differences impact the XXXXXXXXX XXXXXXXXXX XX XXXXXXXXXXXX. XXXXX customers from different parts of the world XXXX XXXXX, it was a significant learning milestone. XXXX XXXXXXXX XXXXXXX me to XXXXX how AASB 121 “The effects XX XXXXXXX in XXXXXXX XXXXXXXX rates” applies XX XXX recording XX XXXXXXX exchange XXXXXXXXXXXX.
Week 7
I XXXXXX XX an old XXXXXXX accounts summary XXX XXXXXXXXXX XXXX XXXXXX XX judge the XXXXXXX’s XXXXXXXXXXX with respect XX XXXXXXXXXXXXX liquidity and XXXXXXXX. XXX application of analytical XXXXXXXXXX XXXXXXXX some XXX information regarding the company’s potential strengths XXX XXXXXXXXXX. XXXXXXX, from my studies, I remembered that other qualitative XXXXXXX XXXX XX XXXXXX responsibility, XXXXXXXX XXXXXXXXXXXX XXX XXXXXXXXX XXXXX XXX also XXXXXXXXX XX consider in making XXXXXXXXX XXX solving business XXXXXXXX.
This XXXXXXXXXXX XXXXXXX XXXXXXXX analytical thinking in a sense that a XXXX XXXXXXXXX XXXXX carries XXXXXXXXX meanings for different businesses. For instance, a current XXXXX of X.XX times for a hotel and 1.XX XXXXX XXX a pharmaceutical wholesaler does not necessarily XXXX XXXX XXX XXXXXX XXX underperformed. The reason XX that hotels have many XXXXXXXXXXXX in cash whereas pharmaceutical XXXXXXXXX XXXX a large proportion of XXXXX XXXXXXXXX on credit. Therefore, it is XXX XXXXXXX XXX them XX XXXX a XXX XXXXXXXXX level.
XXXXXX this XXXX, I also acquired XXXXXXXXXXXXX regarding certain key XXXXXX XXX current trends / XXXXXXXXXXXX in hospitality industry. For XXXXXXXX, how XXX entry XX more hotel and XXXXXXXXXXXXX service XXXXXXXXX in XXX market could affect XXX XXXXXXXXXXXX’s ability XX XXXXXXXX XXX competitive advantage. XXXXXXXXXX, how the XXXXXXX XXX XXXXXXX XXX XXXXXXXXXXX that a lot of travel agents have XXXXXXX XXX they XXX XXXXXXXX XXXXX XXXXXXXXXXX / XXXXXX. Finally, how the XXX of XXXXXXXXXX XXXXXX XXX company’s XXXXXXXXX philosophy and the need XX XXXXXXXXXX XXXXXXXX XXXXX XXX rapidly changing external environment.
XXXX X
Since XXXX was XXX last XXXX week XX XX association XXXX Wildman, I XXXXXXXXX contact XXXXXXXXXXX XXXX the co-XXXXXXX XXX XXXXX them XX give me XXXXXXXX XXXXXXXXX the XXXXX I need to XXXXX on in order to improve XX job performance. I XXXX XXX XXXX HR XXXXXXXXX who gave XX XXXXX as to how I could XXXXXXX XX resume XX show-case the relevant XXXXXX and XXXXXXXXX sought XX potential XXXXXXXXX. XXXXXXX, XXXX internship XXXXXXXX a XXXX XXXXXXXXXXX XX apply different research XXXXXXX in XXX pursuit of making informed XXXXXX XXXXXXXXX i.e., how XXXXXXXXXXXXX can XX XXXXXXXX by XXXXXXXXXXX XXXXXXXXXXXX XXXXXX.
XXXXXX the XXXX XXX days, I recap XXX XXX tasks and XXXXXXXXXX XXXXXXXXX during XXX course of 7.X XXXXX and took XXXXX notes about different XXXXX-XXX XXXXXXXX XX XX XXXXX XXX XXXXXXXXXX XXXXXXXX XXX future XXX. Based on the XXXXXXXXXXX gained, I XXXXX conclude by saying that both technical XXX XXXXXXXXXX XXXXXX are XXXXXXX important at XXX workplace. XXXXXXXXXXXX, appropriate XXXXXX XXXXXXXX XXXX XXXXX a key XXXX in XXXXXXXXX on-job XXXXXXXXXXX.