What are some of the possible biases and points

Question

  1. What are some of the possible biases and points of error that may arise in team communication systems? What are some other examples of how team communication problems can lead to disaster?

  2. Give some examples (at least three) of team mental models (ones you hold currently, or have held in the past). Consider a Cuyahogacollision example. What went wrong with the team mental model in this situation in terms of both accuracy and correspondence?

 

  1. What are some steps a manager can take to prevent groupthink in his or her group/team? How might these steps have prevented some of the real-life disasters.

  3. Give an example of a time when your group/team (or a group/team you know of) fell prey to the Abilene paradox. Using the key causes of self-limiting behavior in groups, explain why you think this happened. What are some of the preventative measures the group could have taken to avoid the Abilene paradox?

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